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Summary

Not able to re import the excel file for specific ads due to the prompt message:

 

Environment

  • MDX 2.0

Required information

  • Ad ID
  • Excel sheet to be imported

Solution

  • The current master ads have the wrong path to the images(assets), please check the following screenshot:

    The platform does not allow to edit the path to the creative in the live master ads after you uploaded the excel file.

    The workaround the issue was to create a new excel file with the correct path to the assets and re-upload it to the platform.

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