PRODUCT
Follow

Summary

Mass Version Ads are not displaying the correct creative when in rotation, the Ads have been set in time based rotation but the correct Ad is not shown and sometimes shows the backup image.

Environment

  • Test page preview

Required information

  • Ad ID 
  • version ID
  • test page

Solution

  • Rotations should be checked for invalid implementation

Case Examples

Ticket IDSummary
65391 A delivery group with a time based rotation is serving ads outside of the serving period. During the time period when the Mass Versioning ad was supposed to run, both ads were served randomly.

Resolution

The placement was actually serving the backup image of both ads randomly. This was because all versions in the Mass Versioning ad had time based rotation settings which were expired. Therefore the serving logic was unable to find a valid ad to serve during this time period and served a random default image from the delivery group.

   
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments