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Summary

The versions are not updating according to the versions in the XML feed

Environment

  • MDX 2.0

Required information

  • Ad ID
  • XML data Feed

Solutions

  • Wrong template of XML file was used. The xml would only work if the format is aligned to MM’s format as seen in the help section > https://platform.mediamind.com/OnlineHelp/MediaMind/Internal/#13886.asp
  • It was discovered that the real issue was that the xml feed was not being imported at all, and the reason for this was because some data feed columns were not mapped to any smart items in the ad. Remove the data feed columns and import the feed again.
  • R&D discovered an error while fetching a master ad, R&D stopped the process and the sync was re-initiated. This time the sync was completed successfully.
  • The cause of the issue was the attribute on the first child.


Case Examples

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