PRODUCT
Follow

Summary

Data feed automatic fetch not executing even if it was configured to retrieve data feed with a specific time interval.

Environment

  • MDX 2.0

Required information

  • Ad ID

Solution

  • Check if there are changes in the XML ad version. Auto-fetch only executes if there are changes in the XML feed by checking on the last updated timestamp of the feed.
  • Auto-fetch will not execute if a manual fetch is in progress. A manual fetch can be executed when saving the feed settings.
  • Successful auto-fetch are shown in the system logs as Data Feed Subscription - Fetch has ended.

  • Manual fetch can be determined in the logs as Data Feed Subscription - Fetch has started entry and will be paired with a Data Feed Subscription - Fetch has ended .

Case Examples

Ticket ID Summary
148883 Auto-fetch is not executing because the XML feed from Gizmo didn't return the last modified header for the file. The Gizmo feed was configured to add the last modified header and this fixed the issue.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments