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Dear Valued Customer,
 
Please be advised that users may experience intermittent latency issues using Sizmek MDX 2.0. Users may experience gateway timeout or internal server error.

Our internal teams are working hard to resolve the issue. We will continue to share updates as they become available. 

We sincerely apologize for any inconvenience this may cause. If you have any questions or need further assistance, please don’t hesitate to reach out to your Customer Success Manager.
 
Thank you,
Your Sizmek Support Team
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    Sizmek Support
    Resolved:

    Dear Valued Customer,
     
    Please be advised that our internal teams have resolved the issue causing some users to experience intermittent latency, gateway timeouts or internal server error in Sizmek MDX 2.0.

    We sincerely apologize for any inconvenience this may cause. If you experience any issues you believe may be related, have any questions or need further assistance, please don’t hesitate to reach out to your Customer Success Manager.
     
    Thank you,
    Your Sizmek Support Team