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Summary

The client requested to add a new site in SAS for their campaign. They provided the site names that need to be added.

Required information

  • Site Name

Troubleshooting Guidelines

General Rule:
Do not create a new site in SAS first. Double-check if the said site exist in MDX. This step should be done in order to avoid site duplicates in SAS.

  1. Verify if the sites exist in SAS.
  2. If not yet, verify if the site exist in MDX and it was not yet upgraded to SAS. 
  3. If yes, have a platform admin upgrade the site to SAS. 
  4. If no, that is the time that a new site should be created.
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