• Admin > Users > [user_name]

  • Admin > Accounts > Users > [user_name]

As a user, you can update your profile settings, for example, name and email address (depending on your account permissions), and change your password.


Changing your password

  • After you log in to Amazon Ad Server (AAS) for the first time, you will be asked to agree to the Amazon Ad Server (AAS) terms and conditions and change your password.

  • If you forget your password, the Forgot Password? link enables you to enter your username and receive a reset password notification. Check your email and enter the verification code. Note that this verification code is always sent to user's email and not via SMS since this process is not part of the MFA.

Password requirements

Make sure that your password meets the following requirements:

  • Must be 8–10 characters

  • Must include both letters and numbers

  • Must include at least one capital letter

  • Can't be the same as the username or the current password

User lockout

Multiple failed login attempts will lock the user's account. An error message will pop up with instructions to self unlock your account.

Otherwise, please contact your Customer Success Manager.

For more information about unlocking a user, see Work with users.

Unsubscribing from email notifications

  1. Click Notification Settings.

  2. For each notification from which you want to unsubscribe, clear the check box in the Subscribed column.

  3. Click Save.

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