Note
This article will serve as a guide for new clients and external users that already has an account in SAS. Login is not required to access this page.
Q: If my password is already expired, How can I reset my password?
A: You can use forgot password option, In case you encounter any errors please contact your customer success manager or Sizmek Support.
Q: How to set my password? Is there a password requirement?
A: Yes, kindly make sure that your password meets the following requirements below:
- Must contain at least 8 characters
- Must include uppercase and lowercase, and numbers.
- Can't be the same as the username or the current password Additional Information:
- Clear your browser cache and cookies before accessing the reset password email.
- The emails may stack up, you should open the latest email you receive because verification code or temporary password will not work that is from the old emails.
Q: How can I login to Sizmek Advertising Suite?
Please visit this URL
Q: Why am I getting an expired credential error?
A: Any user password in SAS is enforced under the Amazon security requirements. These requirements state that any user accessing the system will need to update the password after 120 days. On this page use the Forgot Password option to reset your password.
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