Note
This article will serve as a guide for new clients and external users that already has an account in SAS. Login is not required to access this page.
Q: If my password is already expired, How can I reset my password?
A: You can use forgot password option, In case you encounter any errors please contact your SAS or Sizmek Support.
A: Yes, kindly make sure that your password meets the following requirements below:
Must contain at least 8 characters
Must include uppercase and lowercase, and numbers.
Can't be the same as the username or the current password
Additional Information:
If you have saved your old SAS password in your browser. We recommend to clear your browser cache and cookies before accessing the reset password email. This will prevent your browser from getting your old password.
Please disable any browser extensions (e.g. ghostery app and ad blockkers) before you login.
The emails may stack up, you should open the latest email you receive because verification code or temporary password will not work that is from the old emails.
Please visit our SAS page
In addition, please disable any browser extensions (e.g. ghostery app and ad blockers) before you login.
A: All password in SAS is enforced under the Amazon security requirements. These requirements state that any user accessing the system will need to update the password after 120 days. On this pageuse the Forgot Password option to reset your password.
A: You will receive a password expiry alert email 7 days before your password will expire.
A: After multiple failed login attempts, Your user gets locked. You will be presented an error message with a link that sends an email containing instructions to unlock and reset your password.
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