|Streaming vs. Rich Media vs. Standard Banner vs. Tracking
||These are the 4 kinds of ads SAS displays.
Streaming ads are displayed in the beginning, middle, or end of other video content, are called Pre-Roll or Mid-Roll, and usually are shared in VAST or VPAID format.
Rich Media ads are Ads with video, sound, various effects like expansion or other advanced animations.
Standard Banners are "normal" banners with animation, but limited technical capabilities compared to the Rich Media banners. For SAS they are limited to a weight of 200 KB.
Tracking pixels are used, including at times where the delivering entity does not allow SAS to host the banners.
|How can I set up a site?
||As the sites have to be audited, whether they exist or whether they spread malware, we prefer if you send a ticket to firstname.lastname@example.org. Site generation is usually taking less than 2h.
|My tags do not work - what do I do?
||Please submit a ticket to global support. Publisher Care Team is not taking care of live campaigns. If your tags from a certification do not work - please submit a ticket to the Publisher Care Team.
|I (Publisher) do not know my site ID - what do I do?
||Please reach out via ticket to the Publisher Care Team or your local CSM - you should receive an answer within the day.
|What are native ads?
||Native ads are set up in the look and feel of the site and content. They usually contain text and picture elements and differ from site to site in fonts, composition, and size.
|I am a publisher - Can I get a log-in?
||Publishers are represented as site entities within SAS. These do not have a log-in.
|How can I get access to the numbers for campaigns I delivered impressions as a publisher - to monitor possible discrepancies?
||We have publisher reports - you can get access if you ask the agency you are delivering for. You can also work with the Publisher Care team to get publisher reports for every campaign you run in Sizmek.
|I need a walkthrough/guide through the Portal site, what should I do?
||Reach out to your CSM and ask for one - or send a ticket to the Publisher Care Team specifying your locality and language you would like for this publisher training.
|What Ad Formats are available?
See the following links:
|I have feedback and recommendation for the portal, where can I add it?
||If you have feedback on this part of the help center - the publisher portal - please send a ticket via publisher form or by sending a ticket via email@example.com. Other feedback you can send to support - also via a ticket firstname.lastname@example.org.
|Can SAS deal with CORS?
||Yes. CORS is an important setting when in use. SAS has the option to enable/disable CORS on Response Headers.
|Where can I set what SDK I am using?
||The In-app SDK setting is located on the site level.
|What SDKs do you support?
||The In-app SDK setting currently supports MRAID, ORMMA, DFP, AdMarvel, MOCEAN, and accepts any proprietary SDK.